Welcome to our store, we are REDANT Official Store . Please add your favorite products to your wishlist or click on the collection store, we will provide you with better quality headphones.
Note: Since Russia has issued a new policy on full name, please provide your full name to each buyer before paying your billing address. Thank you for your cooperation!
1. How long can I receive the product?
When we receive your payment, we will ship it immediately. Also arrive in the specified time of the platform, different areas, arrival time is not the same, please refer to the page display time, if the time is exceeded, you can apply for a claim.
2. Return policy
If you do not like it, you can return a refund or exchange within 7 days of receipt.
3. Regarding China’s taxation, can you write the declared value low in order to save tariffs?
Yes, we can do it, please leave us a message.
Important Notice for our pre-sales and after-sales service.
1. Please “Follow” our store to get “Coupon”. Go to our “Store Home” and click the “Follow” on the top.
2. Then pick up Coupons to get a discount of USD 1 or USD 2 or USD 5 or even USD 10.
3. Also we will send more Coupons to the ones who follow our store from time to time.
4. Please don’t leave negative comment before contacting us. We will solve your problem or we can replace you new ones or refund you.
5. Kindly leave all-five-star score if you like our products and our services. Sincerely Thanks from REDANT Online Store.
Important Notice for Capacity Size that you choose:
8GB means built-in memory of 8GB.
16GB means built-in memory of 16GB.
32GB means built-in memory of 16GB plus a TF card of 16GB.
40GB means built-in memory of 8GB plus a TF card of 32GB.
1. All cargos will be packed in bubble boxes instead of retail boxes to enhance cargo protection. Please contact us if you need a retail box.
2. Note that an earphone will be sent as a free gift, but will be given in random, please in kind prevail.
Important Notice for Bluetooth:
1. Can only connect to Bluetooth earphones or Bluetooth speakers, not to mobile phones or computers.
2. Can not listen to Radio via Bluetooth. Please listen to radio via an earphone.
3. Can not for data transmission.
4. How to use Bluetooth? Please use our device to search your Bluetooth devices, such as Bluetooth earphones. Then “play all the music”
Important Notice for Capacity:
8GB = approximately 7.2GB-7.6GB
16GB = approximately 14GB-15GB
32GB = approximately 28GB-30GB
64GB = approximately 58GB-60GB
128GB = approximately 119GB-120GB
This is calculation difference between manufacturer and your PC, please Google ‘Memory card capacity’ to get more information.
Your PC says 1GB = 1.073741824 Billion bytes where Market Defines 1 GB = 1.00 Billion bytes.The pursuit of the perfect person is not recommended to buy.
1 X Music Player
1 X Manual
1 X USB Cable
1 X Wired Headphone
1. Shipping: Click on the Shipping & Payments tab on the product details page and you will see the shipping details. You can calculate shipping costs by entering the required information.
2. Transportation time: The transportation time varies depending on the mode of transportation. In general, AliExpress is shipped for 15 to 35 days.
3. Tariff: Most standard shipping costs are tax-free. We recommend that you contact the local customs office. As a seller, we will help you as much as possible to facilitate customs clearance, but you must clearly pay taxes to your country.
When the local postman sends you, please open the parcel check. If you have any questions, please contact us through the system information in the first time.
If you want to change the items you receive, you must contact us within 3 days of receiving the order. You should pay extra shipping and the returned items should remain as they are.
In case of quality problems, we will compensate you for the cost.
Since your feedback is very important to our business development, if you are satisfied with our products and services, we sincerely invite you to leave us positive feedback within 3 days after receiving the package.
Why 3 days?
Because most people forget to do this after 3 days.
In addition to holidays, we will respond to most of the news within 12 hours.
If you have any questions or concerns before or after purchase, please feel free to contact us. We are committed to making you 100% satisfied. If there is no communication, never leave a bad review directly. This way can’t solve the problem.